Policy ArchiveHeritage
Heritage
Assurance.
Every masterpiece in our sanctuary is handled with meticulous care. Our assurance policy ensures your journey with Odisha heritage remains immaculate.
The Assurance Window
You can initiate a return or exchange manifest within 7 solar days from the date of heritage delivery.
Return Eligibility
- Product is in its original, untouched condition
- All heritage tags and seals remain intact
- Original handloom packaging is preserved
- Initiated within the 7-day assurance window
The Restoration Process
01
Connect
Notify the curation team at tasteofodisha1996@gmail.com with your order code.
02
Verification
Our curators will authenticate the request within 24 operational hours.
03
Logistics
A secure heritage courier will be scheduled for professional collection.
04
Restoration
Once verified at the origin, your final balance will be manifest within 7 days.
Artifact Exceptions
The following categories remain final acquisitions and cannot be manifest for return:
Culinary Heritage
Used Garments
Artifact Damage
Custom Commissions
Sanctuary Protocol v2.4Ref: 2026 Lineage